Before you get in touch
Questions we get asked.
Straight answers to the things people want to know before emailing a gardener — including the awkward ones. If yours is not here, ask it directly and you'll get a proper reply.
How do I get a quote, and does it cost anything?
Quotes are free and there is no obligation. Email farnhamgandm@gmail.com with roughly where the garden is, what needs doing and when you'd like it done — a couple of phone photos help enormously. Where a job needs seeing in person before it can be priced, we'll arrange to come and look first.
Why is there no phone number on this site?
Because the work happens outdoors, usually with something loud running. Email means nothing gets missed and you have the answer in writing — what was agreed, and what it costs. Send an email and you'll get a proper reply rather than a half-heard voicemail.
Which areas do you cover?
We're based in Farnham and work across Farnham and the surrounding areas. Staying local keeps travel down and makes it easy to come back when something needs a second visit. If you're nearby and not sure whether you're in range, email and ask — you'll get a straight answer either way.
Do you do one-off visits, or only regular work?
Both. Plenty of gardens want one good session to get back on top of things and nothing after that. Others are much easier kept right with an occasional visit through the growing season, when grass and hedges are moving fastest. There's nothing to sign and no minimum — start with one visit and see how you get on.
What exactly does the service cover?
Lawn mowing, hedge trimming, planting, digging and planting flower beds and borders, raising and caring for plants from seed and cuttings, tidying overgrown shrubs and trees, clearing paths, and controlling the pests that damage plants — plus the general garden maintenance that ties all of it together. If a job doesn't fit neatly into one of those, ask anyway.
What are your hours?
Monday to Friday, 7am to 3pm, with weekends off. Early starts suit garden work — the ground is damp, the light is good and it's cooler for anything strenuous — and it means most jobs are finished and tidied by mid-afternoon rather than running into your evening.
What happens to the green waste?
Everything is gathered and tidied down at the end of the job rather than left in heaps across the lawn. How the waste itself is dealt with depends on the garden — some have room for a compost heap that should be using this material, others need it taking away. Say which you'd prefer when you get in touch and it can be quoted accordingly.
Can you take on a garden that's really got away from me?
Yes — an overgrown garden is a normal starting point, not an embarrassing one. It's usually a clearance first (cutting back, clearing paths and getting the structure visible again), then the ordinary work becomes straightforward. We'll be honest about how much of it is one visit and how much is two.
Are the photographs on this site your gardens?
No — and we're not going to pretend otherwise. This site is a demonstration, and the photography is library imagery chosen to show the kind of work described. Anything presented as a real job would be exactly that, with the garden owner's say-so.
Still wondering something?
Ask it in an email — there is no sales script at the other end, and a question is not a commitment to book anything.